Privacy policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information we collect

We collect information you provide directly to us, such as when you create an account, submit your startup information, or contact us for support. This includes personal details, business information, and communication preferences.

How we use your information

We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you about your account and our services. This enables us to deliver personalized and effective fundraising automation.

Information sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law. Your data remains confidential and secure.

Data security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption and security protocols.

Data retention

We retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your rights

You have the right to access, update, or delete your personal information. You may also request that we limit the processing of your personal information. Contact us to exercise these rights.

Cookies and tracking

We use cookies and similar tracking technologies to collect and track information and to improve and analyze our service. You can control cookie preferences through your browser settings.

Changes to this policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

Contact

If you have any questions about this privacy policy, please contact us through our website or reach out to our support team for assistance from the dashboard or via email at hello@suparaise.com.

June 26, 2025